Shipping and Return
Our Shipping and Return Terms
Shipping Terms
Once payment has been received, your order will be processed if possible as soon as possible at the same day, and please allow our team 3-5 business days to processed order and shipment.
Shipment will be dispacthed to customer declared shipping address on the invoice, shipment can track online and traceable recorded delivery via forwarder website with tracking number. We will provide a website link to track package online, customer can track their progress via the couriers website.
Whether you reside domestically or internationally, We guarantees the fastest and most efficient shipping service. We will inform estimate time of arrival depending on declared shipping address destination, door to door. Package takes normailly from 4 to 14 days to get into customer address.
For reference please check out delivery time below based on country
USA | : 7 to 14 working days. |
Canada | : 7 to 14 working days |
Australia | : 4 to 7 working days. |
Western Europe | : 7 to 14 working days |
Eastern Europe | : 7 to 14 working days |
South America | : 7 to 14 working days |
Middle east | : 4 to 7 working days |
All goods are shipped using strong and robust wooden crating packaging system to avoid damage during shipping. Order package well-protected. All items purchased will be thoroughly inspected and shipped out in an expedited fashion.
The forwareders we use normally deliver between the hours of 9am and 6pm on working days. If you are not in when the couriers call, they will leave a card giving details of how you can arrange to pick up your order or have it redelivered. If you experience any problems give us a call and we will do our best to help out. term.
Return Terms:
We offer unconditional 14-day money back guarantee if you don't satisfy with our product with reasonable and make sense reasons
If you are not completely satisfied with your item purchase in the first 14-days of the delivery date, please return the item to us and we will issue a full refund towards the original form payment.
Order should be returned in its original packaging to avoid damage
Items must be return with original packaging materials, sales receipt or packing list, warrantee/registration cards and instruction manuals. We will not accept used products for return. With all returns shipping/handling is to be paid by the customer and is nonrefundable.
Refunds will be applied back to the customers bank account purchase. If payment was made by check or money order, refunds will be issued by check. Please include your sales receipt or packing slip. Please send all returns via an insured and/or traceable carrier.